Shipping Policy

We use USPS first class mail. As soon as your order is sent you will receive a tracking number in your email and/or by phone.  During the holiday seasons and times of high volume, you should still expect to receive your beautiful new piece within 2 weeks!

Shipping Options at Checkout:

• Free Standard Shipping - All of the products on on the store feature free shipping via USPS.
• Priority Shipping - Expedited USPS (offered at checkout for a flat rate of $12.00) 

6-Month Hidden Truth Warranty

Shop with confidence! We know accidents can happen and want you to rest assured! Each piece has a six month guarantee. Should any repairs be needed, simply mail back your piece and we'll make sure it is fully repaired like new! 

If there is a problem with your order, please be sure to contact us immediately. Email ashley [at] hiddentruthjewelry.com for support.

Returns Policy

Returns Policy: Once your items are ordered, you have 14 days from the date of purchase to ship them back to us for store credit only (store credits never expire). After 14 days, all sales are FINAL and returns will not be accepted.

• Note: All Sale and Custom Piece purchases are final, and not eligible for return.

More details about our policy, including how the refund will work and what items are returnable, can be found on our Returns Center page.